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We are always interested in adding talented and capable people to our team. If you are interested in working in  addictions, support a Harm Reduction philosophy, and have a minimum of two years of post-secondary education in a relevant field, please apply.

Other requirements do vary, but we expect our staff to be able to work overnights and weekends. We are a 24 hour faculty and your availability to work overnight is required.


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Casual Addiction Support Worker (On going recruitment)

We welcome new applications from individuals who are interested in working with us as Addiction Support Workers : Casual Staff. Our Casual Staff are important and key to the overall functioning of the agency.

If interested in receiving more information on the  Addiction Support Worker: Casual Staff job description, requirements and applying for a Casual Staff position, please contact or  send your cover letter and resume attention: Human Resource Generalist at careers@alphahousecalgary.com  or call administration at 403 237 8341.

Addiction Support Worker: Casual Staff Position

Expectations:

  • Available for shift work, evening, over-night, weekends and holidays
  • Able to work well within a team environment

Qualifications:

  •  A  Bachelor or Diploma in Social Work or related social service field or at minimum with transferable course work towards a university diploma or degree
  • A working understanding of addictions and harm reduction and related competencies
  • A working understanding and skill level in trauma, crisis assessment and intervention

Assets:

  • Knowledge of community and referral resources
  • Knowledge and work experience in addictions, mental health
  • Aboriginal people and people of diversity are encouraged to apply

Submit with cover letter and resume to Adam, Human Resource Generalist at careers@alphahousecalgary.com

DOAP Team – Outreach Worker (June 23, 2017)

We welcome new applications from individuals who are interested in working with us as Addiction Support Workers : Casual Staff. Our Casual Staff are important and key to the overall functioning of the agency.

If interested in receiving more information on the  Addiction Support Worker: Casual Staff job description, requirements and applying for a Casual Staff position, please contact or  send your cover letter and resume attention: Human Resource Generalist at careers@alphahousecalgary.com  or call administration at 403 237 8341.

Addiction Support Worker: Full time postion working Sat-Monday 7pm-7am overnights.

Position Summary:  The DOAP Team is a 24/7 high intensity outreach team that works with people with addiction issues in the community. The team works with CPS, EMS, Bylaw and Transit to be an alternative response to public intoxication. The team deals with crisis situations and is contacted by a wide range of social services and community partners. Workers work in shifts and/or weekends and only work in pairs. This position will entail driving, walking, lifting, doing community sweeps, visiting clients in their campsites, advocating on behalf of the client and working with all members in the community; this is particularly important in inclement weather to assist in a variety of ways. On the DOAP Team the worker may be asked by the client to assist in a variety of ways, therefore independent thinking and decision making is vital.

Responsibilities (but not limited to):

  • Engage with clients on the street and encampments.
  • Provide support to individuals under the influence.
  • Being able to deal in high crisis situations.
  • Must be comfortable driving a van.
  • Must be able to assist with holding and lifting individuals.
  • Locates clients, who are in need of support services, and who otherwise would not seek assistance.
  • Provides an ethical, efficient and therapeutic approach to dealing with crisis intervention in a timely manner.
  • Prepares referral letters and offers referral information for clients.
  • Demonstrates empathy and genuineness to all clientele.
  • Provides support services (as required), to clients who present a unique and often different set of values, behaviors and challenges.
  • Maintains confidentiality at all times.
  • Treat all clients with dignity and respect.
  • Act in a professional, non-judgmental, discreet and caring manner with all clients and serve as a role model.
  • Maintains files, case notes and daily stats.
  • Communicate with the Outreach Coordinator on a daily basis, and update information as required.
  • Provides educational sessions as requested.
  • Foster and maintain excellent relationships with community partners.
  • Liaison with community agencies and businesses to fulfill program needs.
  • To participate in evaluation of the project as required.
  • To collaborate with all programs within Alpha House
  • Attends staff meetings.
  • Provides immediate response to distress or crisis situations
  • Works with students and volunteers as required.

Qualifications and Requirements:

  • Supports the Mission Statement
  • Degree in Social Sciences, Community, or Health Sciences, or RSW.
  • Experience in Crisis Counseling and/or Outreach work.
  • A desire to work with vulnerable individuals with addiction issues.
  • An ability to respect all clients and treat them with dignity.
  • Excellent interpersonal skills.
  • Knowledge of Community Development.
  • Understanding of issues related to mental health needs.
  • Excellent oral and written communication skills.
  • Must have a clean driving record and be able obtain class 4 license.

 

Submit with cover letter and resume to Adam, Human Resource Generalist at careers@alphahousecalgary.com

 

Housing – Team Lead (June 30, 2017)

The primary role of the team lead is to oversee and coordinate the daily activities of the place based housing case workers. The team lead will ensure that all case workers’ needs are met on a daily basis and concurrently that the clients’ needs are met as a result of the caseworkers’ efforts. This includes daily coordination of activities, ensuring that staff are working in an efficient and effective manner and filling in the gaps of service provision where needed. This also includes ensuring that daily chores are completed on a regular basis by the caseworker who is on shift. Additionally, the team lead will ensure that staff are adhering to the Critical Time Intervention Model.

The team lead will be expected to work five days a week but willing to work flexible hours as shifts are 12 hours. This gives the team lead the opportunity to work with each team. The team lead is required to attend all staff meetings. There are four meetings a month.

The team lead will respond to staff concerns and assist as needed. This may include systems navigations, acquiring of funds and resources and general support for staff. Thus, the team lead will be responsible for all fund requests for client’s needs as well as rent and subsidy payments. This individual will ensure that all cheques are ready on time and are delivered to the landlord on or before the first of the month. This entails liaising with caseworkers and administration to track which requests have been filled and what is still needed. The team lead will determine which fund requests will be approved and which will not dependent on client need. If there is any debate around this issue the coordinator will mediate concerns.

The team lead it also responsible for addressing client concerns. It is the responsibility of the team lead to work with staff and client to resolve crisis. The team lead should be comfortable with conflict. As per the Grievance Procedure, the team lead will be contacted if a client has a concern that cannot be resolved by their case worker. The team lead will organize a meeting with the case worker and the client and attempt to resolve the issue this way. Notes will be kept in client files detailing the outcomes of this meeting. If the issue cannot be resolved in this way, the coordinator will be informed of the concerns.

Furthermore, the team lead will be responsible for gathering client information and updates for reporting. This includes that HMIS reporting is submitted to the government prior to due dates. Also ensures that reporting packages and files are kept to the accreditation standard. Staff prompting for this information may be required. The team lead will also be responsible for creating and updating forms to further increase the efficiency of the program. The team lead will ensure all files, polices and procedures are held up to the accredited standards.

The team lead will liaise with several community agencies which the program works with and ensures these relationships are productive and effective for both parties. Additionally, the team lead will oversee and attend meetings as needed both regularly and for the coordinator when they are not available to attend.

Qualifications

-Strong communication, advocacy and rapport building skills

– Education requirements (B.A., Social work diploma, social work degree, post secondary)

-Adaptable with a positive, pro-active attitude and ability to multi-task in fast paced environment

-Education requirements (B.A., Social work diploma, social work degree, post-secondary)

-Supervision experience

-Experience working with homeless population is an asset

-Valid drivers’ license and ability to obtain a class four

-Must have own vehicle

-Non-judgmental social minded attitude

-Familiar with FOIP

Submit with cover letter and resume to Adam, Human Resource Generalist at careers@alphahousecalgary.com