Shaundra Bruvall | June 26, 2019
June 26, 2019
Alpha House is fortunate to have the support of the Calgary community. Over the past couple of days, we have seen a tremendous outpouring of kindness as many Calgarians reached out to us in response to a recent petition that advocates for the relocation of our shelter and detox programs on 15th Avenue.
I feel it is important to address some of the key inaccuracies communicated in this petition, and to also share how we desire to be part of and work in community.
Alpha House has been a part of the Calgary community for almost 40 years. In that time, we’ve become recognized as a leader in helping men and women who are struggling with addictions and mental health issues, which are often a result of early trauma in their lives. Following a continuum of care model, we help people find the resources they need to live healthier lives and to find appropriate housing that is often the key to supporting long term well-being and improved health.
Our shelter is busy, but we are not over-capacity and we do not turn people away. We meet people where they are at in their life journey and help them access the right programs and resources along our continuum of care, which includes outreach, encampment, shelter, detox and transitional housing, as well as permanent housing.
Our location is central and accessible to many Calgarians who are in the downtown core and need to access our services. Many of the agencies we partner with are also located in downtown, making it more efficient and effective to collaborate on solutions to address social issues and to help those who need assistance.
Safety is very important to us – for the vulnerable Calgarians we serve, our employees and the residents and businesses that are part of the larger surrounding community. We value our relationships with neighbours and welcome open dialogue. We also take concerns seriously and some of the ways we respond include:
- Participating in regular stakeholder meetings
- Providing a dedicated phone number for our immediate neighbours to call
- Having our staff on the street in front of our main entrance 24/7 to assist the vulnerable Calgarians we serve, as well as to respond to community concerns
- Documenting all community calls and recording our responses to track any trends or key issues
- Offering free Vulnerable Persons Training to those who would like to learn more about how to engage with the Calgarians we serve
The expansion of our Downtown Addictions Outreach Partnership (DOAP) team earlier this year allowed us to dedicate more resources to the Beltline area. We also introduced a dedicated needle response team to respond to community concerns and needle debris.
I encourage our neighbours to come visit our facility and learn more about our work – and the difference – that we make. The people we serve have the same hopes as many Calgarians – they want to be accepted, feel safe and belong to a community.
The incredible support we’ve received from local businesses, neighbours, individuals and organizations who have reached out to us is an affirmation that we can come together to find solutions to help our fellow Calgarians who need it most.
Alpha House Calgary