Happy Earth Day! First started in 1970, April 22 marks the 54^th annual earth day! In today’s short blog post, we wanted to talk about the challenges of being environmentally conscious while being unhoused, and to share a bit about how Alpha House works to reduce our environmental footprint.

In the conversation about encampments, we hear a lot from some community members about how unhoused encampments leave behind debris. The most common refrain we hear is that they create a lot of waste and, not only is this an ‘eyesore,’ ‘gross,’ and ‘a major problem,’ it is also an environmental issue. We aren’t here to make excuses for litter or inappropriate waste but we do want to shed some light on a hypocrisy that exists when we talk about waste left behind from people experiencing homelessness. We make garbage and waste too; theirs is just more visible than ours – and the reason it’s more visible isn’t their fault at all.

Each individual household is responsible for a significant amount of waste; the difference for households, however, is that most households in North America have access to convenient ways to dispose of their waste that typically require minimal effort on the part of the individual. Unhoused individuals main way of disposing of waste is public garbage bins – not always conveniently located, not a solution to human waste, and not easily utilized without also having ongoing access to garbage bags. It might sound fairly inconsequential at first, but imagine if EVERY TIME you needed to dispose of a single piece of garbage— instead of disposing of it in a garbage bag in a bin in the next room, you had to walk an unknown distance to the nearest garbage bin. Or, imagine that EACH TIME the garbage bag in your kitchen was full, you didn’t just have to take it out back to a black or green bin that you never thought about again because Residential waste services picked it up every 1-2 weeks, you had to hump it to that far away garbage bin. Imagine if instead of purchasing a 100 pack of garbage bags at the store to last you a few weeks/months, you had to keep reusing the same soiled bag over and over.

The reality of homelessness is often far more complex than we like to think about. A common response to talking about these complications is for people to offer solutions: “It’s really easy to do ‘X’ and then the problem wouldn’t happen,” “If they just did ‘Y’ then they wouldn’t have to think about that issue,” or “It’s not hard to insert something that may not be hard but is not something top of mind when you’re homeless.”

With the frequency in which every one of us disposes of waste on a daily basis, we can see the barrier that exists for unhoused individuals to responsibly dispose of their waste regularly, and how it can quickly become unmanageable when compounded with other challenges like addictions, tri-morbidities, and/or mental health. The reality is that ecological responsibility is not a burden that can always be shared equally. It doesn’t mean we excuse poor environmental actions, it means we do the best we can until we have the means to do better, and then we do better.

How is Alpha House working on reducing our impact on the environment?

• Planning a community cleanup? Our Needle Response Team would love to be a part of it! Reach out to [email protected] for more information
• Speaking of community cleanups, we’ve hosted a number of community cleanups over the past couple of years to reduce waste in the communities that we serve and have several more on the docket this spring/summer
• We partner with SkipTheDepot to dispose of all of our bottle recycling
• We partner with SkipTheDepot to help us recycle textiles that we can’t use, like damaged clothing we can’t distribute to our clients
• We partner with the City of Calgary as a designated drop-off location for reusable shopping bags, which we distribute to clients to help them carry their belongings

Visit the official page for Earth Day 2024 to learn more about the environmental crisis our planet is facing and to find Earth Day focused events near you.

The City of Calgary’s Housing Strategy: ‘Home is Here’ outlines 98 action items to ensure Calgarians have an affordable place to call home. One of the main tactics for addressing both the shortage of houses available to those who need them and the need for different types of housing options in the city is to increase the supply of housing.

Scarcity of housing means a lack of housing affordability – pushing groups with more income to capture the part of the market previously accessed by lower income groups, whose options are further reduced to co-habitation with friends and family or living in spaces that are unsafe or unhealthy. Scarcity of housing, for the same reasons, forces individuals into units that don’t adequately meet their mental, physical, or psychological needs. For many, including Alpha House’s clients, this doesn’t just mean being housed in a smaller unit (1-bedroom vs 2-bedroom for example), it could mean:

• an inability to be housed in a certain community where they have connections
• an inability to be housed with caseworker supports due to a lack of supportive housing options
• an inability to be housed where mobility challenges are supported
• an inability to be housed in a neighbourhood with a familiar culture

…and many other needs that may not be met due to a lack of diversity and choice around our housing options.

Therefore, on top of the affordability barrier, a second challenge that currently impacts Calgarians is an inadequate spectrum of housing options. Different types of housing options could include single-detached, rowhouse, townhouse, apartment, and semi-detached. Historic data shows single-detached housing as making up 58.3% of housing type in the city, which generally favours certain socio-economic groups. To increase the number of 1-bedroom or 2-bedroom apartments available for clients in our Community Housing program, for example, would mean supporting an increase in developments like rowhouses, townhouses, and apartments complexes. An increase in the availability of these units will lower the prices of these same units due to an increase in supply; the idea being that these price decreases will make renting/owning a rowhouse, for example, more accessible for someone who is living in smaller or shared accommodations and wants to move into a bigger space. As these individuals move into bigger spaces, the availability of 1-bedroom apartments increases thereby making them more affordable for those with lower incomes.

One of the main reasons for the constrained supply of housing and housing diversity is that the current land use districts (zones) in approximately 60% of Calgary’s residential areas do not allow for a choice of housing beyond single-detached or semi-detached homes. Allowing for diversity in housing structures within each community better suits the wide array of individual and family needs within the city, and a mixture of rental and ownership properties at market and non-market (subsidized) rates offers people at all income levels access to safe and stable housing options.

Alpha House sees firsthand the need for diversity in types of housing to meet the unique needs of the clients we serve and, as a result, we whole-heartedly support the City of Calgary proposal to “rezone all residential parcels that currently only allow for 1 or 2 units, it will be easier for property owners to add additional housing varieties across the city, without having to go through the additional steps of a Land Use change Amendment application.” This application process can take upwards of 6-months to process, maybe longer if there are other issues to be resolved with.

Rezoning will not solve all our housing-related problems, but it is a significant step forward in supporting affordability for Calgarians through increased housing supply and increased diversity in housing supply.

The City of Calgary Council’s recently passed strategy has five main points:

• Increase the supply of housing
• Support affordable housing providers
• Enable the City’s housing subsidiaries to improve service delivery
• Ensure diverse housing choice
• Address the affordable housing needs of Indigenous people.

This strategy was adopted on September 16, 2023 with implementation plans stretched out over 2024-2030. The current public hearing about the specific rezoning amendment is April 22, 2024. If you are someone who has asked themselves how you can support reducing homelessness in the City of Calgary, we urge you to write to your councillor and tell them you support re-zoning efforts.

The City of Calgary has an excellent frequently asked questions page for those concerned about what re-zoning could look like in their neighbourhood. https://www.calgary.ca/planning/projects/rezoning-for-housing/faq.html

April 7^th is World Health Day, dated on the anniversary of the founding of the World Health Organization (WHO) in 1948 and celebrated annually! Each year the WHO uses World Health Day to draw attention to a specific health topic of concern to people all over the world. The theme for 2024 is ‘My health, my right’, chosen to champion the right of people across the world having access to quality health services, education, and information, as well as safe drinking water, clean air, good nutrition, quality housing, decent working and environmental conditions, and freedom from discrimination.[1]

In Canada, the difference in the number of people who need blood donations or know someone who needs them is much greater than the number of people who actually donate. Canadian Blood Services (CBS) reports that 52% of people have indicated that they have, or their family member has, needed blood or blood products at some point in their life. In contrast, CBS says their data indicates that about 1 in 2 people are eligible to donate blood and plasma, but most have not donated.[2]

As a social service agency, Alpha House knows acutely the impact of a lack of access to healthcare, a lack of adequate supports for physical (and mental) health, and the long-term detriments when health is not treated as a right. There are, of course, many conversations about healthcare in Alberta these days. Something Alpha House did recently to take more ownership in supporting health measures was setting up a blood donation team as an agency! We owe special thanks for the idea to one of our staff members who had a personal connection to advocating for this setup.

Alpha House is now what is called a “Partner for Life” with CBS and we tested out our first blood drive last month. Together, a group of staff members got on the (aptly named) ‘Lifebus’ and headed off to our appointments.

When we arrived at Canadian Blood Services, we went upstairs to check in.

• If it’s your first time donating, then you’ll need your ID and to fill out a quick questionnaire that’ll get you set up with a profile
• You’ll also get a blood donor card in the mail a few weeks after your first donation
• After all the paperwork is done, you’ll be in the waiting area for a couple of minutes with the opportunity to enjoy some free snacks and beverages before your donation

The blood donation itself can take up to 15 minutes, after which you can help yourself to more snacks and drinks to help restore your blood volume levels faster! The process for our staff was easy, quick, and meaningful AND (no surprises!) the Canadian Blood Services staff were very kind, patient, and made sure everyone was comfortable before, during, and after the donation.

The best thing about Alpha House becoming a ‘Partner for Life’ is we have another cool way for community members to join our work and build community with us!  Anyone can join us and become a “Champion for Life.”

Together we can unite to raise awareness, donate blood or plasma, or support the stem cell or organ donation registries. As part of Alpha House’s Team, you can help have a direct impact on patients in Canada and the families who love them. If you join our team and become a “Champion for Life,” your donations contribute to Alpha House’s overall count!

We will be continuing to organize team events for donating blood for our staff because it’s important to our staff, but also because of how closely it aligns with our agency’s values and the population that we serve; many of our clients see their health deteriorate because of being on the street, lacking access to basic hygiene and adequate food supply, and facing other hardships. We will also continue spreading the word through our social media channels and encourage you to join our team.

Alpha House is a strong advocate for this year’s World Health Day theme: ‘My health, my right’ – recognizing healthcare is a RIGHT; a blood donation is one tiny part of healthcare that can make an enormous difference for a client of ours or anyone who finds themselves in such a situation of need and we believe in being a part of individuals having access to blood donations (and other healthcare) when they’re needed most.

If you want to join Alpha House’s blood donation team as a Champion for Life, check out the instructions here or via the graphic on top of the page!

1. Log in or create an account on blood.ca or the GiveBlood App
2. Click on the “Partners” tab
3. Click “Join an existing team”
4. Search “Alpha House” or our team number “CALG0117318”
5. Select “Yes” and then click “Join”
6. Welcome to the team! Click “Book” to get started and make an appointment

Remember to get a good night’s sleep and drink plenty of water before your donation!

[1]https://www.who.int/campaigns/world-health-day; https://www.who.int/campaigns/world-health-day/2024

[2] https://www.cbc.ca/news/canada/toronto/canadian-blood-services-needs-thousands-more-canadians-to-roll-up-their-sleeves-1.6879312

Indigenous Drug Treatment Court Partnership:

Celebrating World Social Work Day 2024

World Social Work Day takes place on 19 March 2024. This year’s theme is ‘Buen Vivir: Shared Future for Transformative Change’, which emphasizes the need for social workers to adopt innovative, community-led approaches that are grounded in indigenous wisdom and harmonious coexistence with nature.[1]

Given the theme of this year’s World Social Work Day, we want to share about an innovative partnership Alpha House’s Detox Program has with the Calgary Drug Treatment Court’s Indigenous program. Drug Treatment Courts (DTCs) were established as a response to the drug epidemic in Canada, specifically focused on reducing recidivism regarding crimes linked directly or indirectly to substance use challenges. The first DTC in Canada was established in Toronto in 1998, followed by a second in Vancouver in 2001, and four more DTCs in 2005 covering Edmonton, Regina, Winnipeg, and Ottawa. The Calgary Drug Treatment Court (CDTC) started operations shortly after in 2007.[2]

The CDTC follows a diversion model aimed at court intervention and treatment services with the goal of ending drug-driven crime and assisting participants in returning to their families, workplaces, and communities by providing an alternative to incarceration.[3] The CDTC will consider individuals with charges related to substance dependencies where the expected jail time is between 1 and 5 years. Eligible charges include crimes like theft, breaking and entering, possession and intent to distribute, or other adjacent drug driven crime.[4] The CDTC accepts individuals from many different situations, and as a result, they’re running at full capacity most of the time.

CDTC provides weekly court intervention, addiction treatment, connection to resources, and a range of programming that addresses substance dependencies and community reintegration. The assistance that the CDTC provides doesn’t stop at direct addictions treatment, the CDTC will also assist with referrals (including long-term housing and medical), employment, and participation in recovery and aftercare programs.[5] Recovery looks different for each person, and success is greatly improved when individuals are given the agency to determine their own goals of treatment with the support of a care provider. The CDTC has a network of resources, partners, and supports that they can connect individuals with to help reach their goals – one of those partners is Alpha House!

The population of individuals Alpha House serves is roughly 55% Indigenous and we know that Canada’s drug overdose crisis disproportionately affects the Indigenous population.[6] A study on overdose data and the Indigenous population in BC shows that Indigenous peoples experience 14% of all overdose events while they only make up 3.4% of the population.[7] Further exacerbating this issue, culturally safe mental health and substance use treatment can be difficult to access for a variety of reasons. The CDTC’s Indigenous Program has similar aims of community integration and wellness but specifically looks to address the lack of supports created by a history of colonialism, racism, and intergenerational trauma faced by the Indigenous population in Canada.

The CDTC’s Indigenous program’s partnership with Alpha House sets aside 2 beds every week for Indigenous individuals who are wanting treatment. These clients either start in the Detox program or, if already sober, move into the Transitional Recovery program while we support them with referrals to long-term treatment programs or other social service supports (income assistance, employment referrals etc).

The CDTC partners with groups that can provide a safe place to go to support a treatment process; instead of getting released to the street, individuals in the program get released to a partner like Alpha House. Probation officers and parole officers will work hand in hand with Alpha House staff; setting up phone or in-person meetings to support the requirements of the CDTC while ensuring the individual is in a safe place with supports. The most common transition into the program is for individuals just getting out of remand; the Indigenous Judge assigned to the client’s case will meet with the CDTC lawyers who do the initial assessments of a person’s case and, ideally, support them towards a partner like Alpha.

“We are really pleased with the way the program has been operating; those 2 beds are full all the time. Often clients will move to long-term programs or they’ll work with us through their detox and move towards other options in line with their CDTC conditions.” – Diane Dumais, Program Director – Detox

The CDTC follows a 5-stage program that follows individuals from addiction treatment all the way to community reintegration and graduation. A detailed breakdown of the stages can be found here.[8]

Alpha House is a partner in Stages 1 and 2 of the CDTC’s program: the focus of Stage One is addiction treatment where participants either attend a residential addiction treatment program or a day program. The focus of Stage 2 is developing recovery skills. In this stage participants attend a minimum of 3 support groups per week that work best for their recovery and attend court on a weekly basis.

[1] https://www.ifsw.org/social-work-action/world-social-work-day/world-social-work-day-2024/#:~:text=World%20Social%20Work%20Day%20takes%20place%20on%2019%20March%202024.&text=As%20we%20approach%20%23WSWD2024%2C%20this,on%20mutual%20respect%20and%20sustainability

[2] https://calgarydrugtreatmentcourt.org/about-us/

[3] https://www.justice.gc.ca/eng/rp-pr/csj-sjc/jsp-sjp/rr06_7/rr06_7.pdf

[4] https://calgarydrugtreatmentcourt.org/applicants/

[5] https://calgarydrugtreatmentcourt.org/wp-content/uploads/2015/06/AlbertaDTCs-An-Essential-Part-of_-Albertas-Justice-Strategy.pdf

[6]https://www.fnha.ca/AboutSite/NewsAndEventsSite/NewsSite/Documents/FNHA_OverdoseDataAndFirstNationsInBC_PreliminaryFindings_FinalWeb_July2017.pdf

[7] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6291395/

[8] https://www.ccsa.ca/sites/default/files/2023-11/Drug%20Treatment-Courts-Review-and-Recommendations-en.pdf

Women Leading the Way in the Homeless-Serving Sector

International Women’s Day (IWD) is a global celebration of the social, economic, cultural, and political achievements of women. Each year, this day serves as a powerful reminder of the progress made towards gender equality and highlights the work that still needs to be done.[1]

The 2024 theme for International Women’s Day is Inspire Inclusion, which means….well that’s a great question. In today’s blog post, we talk about inspiring inclusion in a variety of different ways including between the for-profit and non-profit sectors, the disparity in income between female and male employees across sectors, and female leadership in Calgary – its exciting developments and the very long distance it still needs to travel – particularly in terms of ethnic and racial diversity.

First and foremost, one of the key pillars of Inspire Inclusion is the promotion of diversity in leadership and decision-making positions.[2] To this day, women – particularly those who belong to other underrepresented groups – continue to face barriers when seeking leadership roles. In the non-profit sector, which employs 285,000 people in Alberta – 78% are women.[3]

Overall, the non-profit sector in Alberta contributes $5.5 billion to our GDP and fills critical needs for the province in areas such as food and basic needs, immigrant settlement supports, senior and childcare supports, sports and recreation, and arts and culture[4]

In the name of inspiring inclusion, we might say there is some room in the public domain for a conversation about how the non-profit sector is often devalued compared to the for-profit sector, in spite of its positive impact on those who live and work in Alberta. In a similar vein, we often see female-dominated industries valued less than their male-dominated counterparts: “male-dominated occupations have traditionally had more respect, higher pay and more fringe benefits.”[5]  Also significant is that even though female employees dominate the Alberta nonprofit sector, Statistics Canada shows their annual wages and salaries remain lower than their male coworkers by 14%.[6]

One of the recommendations from The Calgary Chamber of Voluntary Organization’s State of the Sector Report in 2023 was to “identify what success looks like in Diversity, Equity, and Inclusion, as a sector and within our own organizations.”[7]

There is quite a bit of research that talks about women leaders in male-dominated fields because it is typically more newsworthy and interesting to people. But there is less research around female-leaders in female-dominated industries. One of the cool things about the community and social services sector in Calgary is that, unlike many other female-dominated industries, we have many examples of female leadership to celebrate. Alpha House, The Alex, Inn From the Cold, Patricia Jones, Sandra Clarkson, Carlene Donnelly, Distress Centre, Closer to Home, John Howard Society, Discovery House, Calgary Food Bank, HomeSpace, and Sharp Foundation are all examples of female leadership in the community and social services sector in the city. These are women who work everyday towards improving the living conditions and of those experiencing homelessness or facing housing insecurity, those facing domestic violence, individuals and families facing food insecurity, and individuals working to overcome criminal pasts or poverty – to name a few groups positively impacted by the agency leaders we have today.

It is worth celebrating that all of these agencies are led by women. But we also know that alone is not enough. It also does not mean that we have achieved ‘success’ in terms of diversity, equity, or inclusion, particularly when the sector, as CCVO point out in their report, has not yet defined what success looks like in this area.

We know that by providing support and resources, women can be empowered to overcome obstacles and achieve their full potential, but we also know that empowering women to overcome obstacles does not inherently mean there are not still gendered obstacles, and it also is not a silver bullet to ensuring increased and ongoing diversity or inclusion within the agency. But it is a great start and it is something worth celebrating. A 2023 study on leadership from the Leadership Circle Profile, a scientifically validated 360-degree assessment of leadership that measures “Creative Competencies” and “Reactive Tendencies” saw that female leaders demonstrate higher levels of leadership effectiveness and higher levels of Creative competency (in all dimensions) compared to their male counterparts, suggesting women leaders are not only better at building relationships but also that the relationships they build are characterized by authenticity and an awareness of how they contribute to “the greater good beyond the leader’s immediate sphere of influence.”[8]

Given the theme of inspiring inclusion for the 2024 campaign on International Women’s Day is meant to encourage everyone to recognize the unique perspectives and contributions of women from all walks of life, including those from marginalized communities, we wanted to take this time to recognize the women leading our sector today, while acknowledging that there is still much work to do in areas of wages, safety, and marginalization for non-white groups.

[1] https://www.internationalwomensday.com/

[2] https://www.internationalwomensday.com/Missions/20202/What-does-it-mean-to-truly-inspire-inclusion

[3] https://www.calgarycvo.org/facing-the-storm#the-storm-we-face-1

[4] https://www.calgarycvo.org/facing-the-storm#the-storm-we-face-1

[5] https://www.businessnewsdaily.com/10085-male-female-dominated-jobs.html

[6] Statistics Canada, 2021

[7] https://www.calgarycvo.org/facing-the-storm#the-storm-we-face-1

[8] https://www.forbes.com/sites/kevinkruse/2023/03/31/new-research-women-more-effective-than-men-in-all-leadership-measures/?sh=34015792577a

Harm Reduction

The social services sector evolves with the needs of the people that it serves; harm reduction has become a leading framework for those working with individuals facing homelessness and substance use challenges because of its effectiveness in minimizing risk in situations involving physical health, mental health, and/or substance use.

Understanding Harm Reduction

First off, what is harm reduction? Harm reduction is a non-judgmental approach that seeks to reduce the health and social harms associated with an action that is inherently risky. In the social services and addiction sector, we seek to reduce the harm associated with substance use, without requiring individuals that use substances to immediately abstain. We often refer to this as ‘meeting people where they are at’ instead of placing a moral judgement on their behaviour ⁱ. The goal is to reduce harm in the immediate while supporting conversations and options around what reducing harm can look like long-term.

Why Not Abstinence?

For many people, substance use is part of recreational activities, and risk of long-term substance use disorders is minimal, but for others it can develop into an addiction that significantly impacts all other areas of that individual’s life ⁱⁱⁱ. A common misconception about harm reduction is that it is an enabling action and that abstinence isn’t an option within a harm reduction model. Harm reduction is about giving individuals the power to make decisions for themselves, and that can mean anything from continuing to use substances, reduced substance use, choosing abstinence, and everything in-between. This framework is here to support individuals in improving their circumstances over time with a non-judgmental approach, and, ultimately, to help people lay the foundation for lasting change in their lives.

Harm Reduction in Practice

Harm reduction in practice can look very different depending on its application and doesn’t only apply to situations involving substance use. People engage in harm reduction practices every day, often without realizing it; for example, putting on sunscreen to reduce the harm of sun exposure, wearing a seatbelt when driving a car to reduce the risk of serious injury in the event of a car accident, and using oven mitts when cooking are all examples of harm reduction measures.

In the realm of substance use, overdose prevention sites are part of reducing harm due to toxicity or quantity. Overdose prevention sites have considerable positive impacts on those in active addiction. These sites reduce the harm of illicit drugs by providing a safe and clean environment where people are monitored by medical professionals to ensure quick, life-saving action in the event of an overdose. These sites are known to reduce costs for the healthcare system, prevent illnesses, and most importantly prevent overdose fatalities ⁱⁱ. Other examples of harm reduction practices and services relating to substance use might be:

• Outreach programs
• Safe supply
• Needle exchange programs
• Opioid replacement therapies
• Drug testing kits/services
• Use of naloxone kits

Harm Reduction and Homelessness

Alongside the need for shelter, unhoused individuals face many challenges that compound experiences of homelessness. We know that individuals living on the street are at a higher risk of mental illness, physical health issues, and basic hygiene challenges; in some cases we see substance use become a coping mechanism for individuals on the street as a response to struggling with the challenges (and trauma) of experiencing homelessness. Unhoused individuals often experience barriers to health care on top of not having access to basic hygiene supplies, resulting in a higher number of negative health outcomes such as infections, Hepatitis B and C, and HIV. This is why ensuring unhoused individuals have access to safe supply like sterile water, needles, and glass pipes is essential to ensuring the safety of unhoused folks.

Harm reduction is a practice related to substance use as one example, but other health interventions are harm reduction practices that are equally important. Access to clean clothing, for example, reduces harm by removing dirt, bacteria, fleas, and other irritants which helps reduce the occurrence of infections, rashes, and disease. Access to showers, as another example, reduces the harm of infestations like scabies, fleas, and head lice which individuals on the street are at a higher risk of due to infrequency of washing supplies ^iv. Once the immediate safety of the individual is addressed, there is room for support, referrals, and goal setting towards other improved circumstances.

The overall goal of harm reduction is to minimize the negative consequences involved with an inherently risky action (such as substance use) while recognizing that each individual’s circumstances are different and require a unique, non-judgmental approach.

If you want to learn more about the root causes of homelessness, harm reduction, and practical strategies on how you can better navigate interactions with this population, we offer a free 90-minute workshop twice a month at the carya Village Commons. You can learn more about the workshop and available dates here.

References

1. Thomas, G. (2005) Harm Reduction Policies and Programs Involved for Persons Involved in the Criminal Justice System. Ottawa: Canadian Centre on Substance Use.
2. Mental health. CMHA Ontario. (n.d.). https://ontario.cmha.ca/harm-reduction/#:~:text=What%20are%20some%20examples%20of,for%20people%20who%20inject%20drugs.

• Harm reduction. Harm Reduction | The Homeless Hub. (n.d.). https://www.homelesshub.ca/about-homelessness/substance-use-addiction/harm-reduction

1. Thelwell, K. (2020, October 24). Struggles obtaining convenient access to showers. The Borgen Project. https://borgenproject.org/access-to-showers/

Supporting Vulnerable Populations: Donating Services and Expertise

With the need out there so great, giving back to the community feels more important than ever. Monetary donations are one of the most common ways to donate, but giving back through pro bono work can be even more impactful. Donating professional services fills essential capability gaps for non-profits and is an effective way to break down barriers for vulnerable populations by providing access to services that they would otherwise be unable to access.

Non-profits often have few resources for extraneous programming (i.e. programming not specifically included in our Shelter funding). Volunteers with unique expertise, whether it’s legal advice, graphic design, or IT supports, can fill gaps and support programs in different ways, resulting in greater positive impacts for the community.

A few examples of professional services that has been donated to Alpha House in the past are haircuts, yoga classes, and acupuncture sessions. Here’s a few examples of professional services that have been donated, and how their impact goes beyond monetary support:

Legal Services

Pro bono work in the legal sector is a great example of how invaluable donating expertise can be to non-profits, and more importantly, the vulnerable populations that we serve. Accessing legal services is gatekept by significant financial barriers, making them out of reach for most vulnerable individuals and non-profits; having this expertise donated is often the only way they can access these services that are essential to improving their circumstances. Working directly with clients isn’t the only way to donate legal services either; providing your knowledge and expertise in how to navigate the legal system can be a big asset to non-profits working in this sector.

Acupuncture

Integrative Health Centre has been working with Alpha House to provide our clients acupuncture treatment based on the NADA Protocol, a treatment model developed in the 1970’s to help individuals with substance use disorder with their recovery. This acupuncture is effective in helping with trauma, anxiety, depression, irritability, and cravings. This treatment is a nonverbal, non-threatening intervention that is well suited for group sessions; this means that there is no need to talk about past experiences/trauma, making it accessible for a lot of our clients. Therapeutic services like these are important to the recovery process, and without practitioners willing to donate their time, they would be otherwise unavailable to vulnerable populations that need them.

“This partnership with Alpha House has been very rewarding and I’m honoured in providing treatments and supports for the clients.”

• Lynda Smith, Doctor of Traditional Chinese Medicine

Haircuts

Haircuts are a great example of an essential service that homeless individuals would otherwise not spend money on, in favour of prioritizing food or other essential items. When it comes to homelessness, and especially long-term homelessness, basic hygiene such as hair maintenance can become a big struggle. Improved self-esteem and dignity are huge benefits to receiving a haircut as an unhoused individual, but the biggest benefit is the improved health outcomes that comes with clean hair and a practical haircut that they can maintain. Long, unkempt hair over a long period of time can lead to issues like matting, causing that individual pain and discomfort until they’re able to access the resources they need to maintain their hair.

We want to encourage businesses to offer ‘Volunteer Time Off’, which gives employees their regular compensation for hours spent volunteering at a charity/community organization. Encouraging employees to volunteer their expertise gives them the opportunity to work closely with a cause they care about and to see the positive impact of their contribution firsthand. This can be a powerful motivator— giving employees the opportunity to work in different environments can bring fresh perspectives and ideas into your company and raise morale all around.

What if you want to donate your expertise but commuting or finding a schedule that matches up with yours is an issue? Virtual volunteering is a great way to volunteer when you need a more flexible opportunity. VolunteerConnector is a useful resource for Albertans looking to find virtual volunteering opportunities; there are plenty of volunteer postings that cover a range of professions under the ‘work remotely’ filter.

We as a society are more divided than ever before in a world that demands collective action to address modern social issues such as food insecurity, homelessness, and discrimination. Supporting your community through donating your expertise is a powerful way to make an impact and contribute to positive social change firsthand. Pro bono work bridges the gap between businesses and non-profits by addressing the resource, capacity, and skills constraints that many non-profits face. By coming together as a community, we can work towards breaking the cycle of homelessness, getting people the help that they need, and building a more sustainable future.

There are many quotes that describe the contribution a volunteer makes, from

“Nothing liberates our greatness, like the desire to help, the desire to serve.” 
Marianne Williamson

“Without volunteers, we’d be a nation, without a soul” 
Rosalynn Carter

“Here’s to all volunteer, those dedicated people who believe in all work and no pay.” 
Robert Orben

A mix of heart felt sentiment and clichés abound in describing the impact volunteers have on the collective nonprofit they offer their time to supporting.

I believe in volunteering and, like volunteers I oversee at Alpha House, I offer my time when I can to agencies and groups that mean something to me. Like helping at a casino or giving time to a meditation group I support. Like volunteers at Alpha House, it helps me to balance out my lived experience and to feel alive within the body politic. It is self-serving as much as it is other-serving; a way of relating and being present in the world, an openness to being responsive and caring.

I have been involved in volunteering and with volunteers since I worked at Volunteer Calgary, and in my first social work job at what was known then as AIDS Calgary. In the late 70’s and early 80’s, volunteering was then both an activity and about activism, and I valued that side of volunteerism that encouraged community engagement. I took this approach to my later assigned role as Volunteer Manager at Alpha House. This blog reflects some thoughts on this role and some of the volunteers I have worked with.

Volunteers at Alpha House compliment staff and never replace them in their work. Our staff are very astute and caring and, in my experience, do not flinch in taking on tasks that are in service of a client. Volunteers as Board Members have been present since the inception of Alpha House as a response to those with alcohol and other drug dependencies in Calgary. Likewise, we have had self-help group volunteers and various faith and corporate groups that have supported us over the years. What I have enjoyed witnessing the most are people with lots of passion, volunteers and staff that have made space for each other and have worked together. Here are some examples of what I mean.

Bertha joined us in 2008 while we were in a period of renovation. Bertha and her family started a small soup kitchen in the shelter for shelter clients. She not only provided soup and sandwiches but came and served the shelter clients as well. This was a new venture for us and volunteers and staff made it work smoothly. Later, this initial intention would evolve into our present day Shelter Daily Meal Kitchen that still encourages volunteer support when available. Later, Bertha also began a monthly music group for Detox clients. A cacophony of healing sound was generated from the musical instruments that Bertha and her friends provided for each session. It became a favorite experience for clients especially when being surrounded by drums that immersed the person in healing heart like beats of caring. Bertha was a sentinel of openness and inclusiveness. We lost Berth during the pandemic but her presence can still be felt by those that knew her or experience her smile and welcome.

Another volunteer who made a difference was a young man newly sober and in a step program who wanted to give back to Alpha House. I will leave him anonymous but when I first met him he had five years of sobriety, and I cautioned him that although he wanted to volunteer in detox, that many in step recovery often grew frustrated with clients for whatever reason who were taking baby steps rather than the leaps known in some step programs as essential to recovery. He immediately offered to stay fast for a year and I took him on as the first Detox Mentor. Over that year he grew in the estimation of both clients and the staff as he worked in various roles from making beds to escorting clients to and from the in house clinic and under staff guidance a relapse topic presenter to the clients as a group. In many ways he lived rather than talked about his experience, strength and hope and gave me an understanding of what our volunteer as a Detox Mentor could offer. More importantly he gave me insight into how lived experience can benefit our clients and that the voices of those with lived experiences are needed at Alpha House in the many ways they materialize. He helped open the door to view clients as potential volunteers.

Advocates for client support groups also came to Alpha House through the volunteer route. Mary-Anne and Cate were two such women. We had met as volunteers at Lougheed House Gardens and got to talking at break one day. I was overseeing a project where clients volunteered and watered Lougheed House Gardens and other City Parks Department gardens on hot summer days. Mary-Anne and Cate got to know some of the women that came with me. Mary-Anne and Cate proposed a group for women with the goals of providing a safe place to talk openly (without men present) and where learning from the experience of other women could be highlighted. The group has evolved over the last ten years now inviting many women to explore often for the first time to learn how self help groups can benefit them. Cate remains a facilitator of the women’s group and Linda is now her co chair.

This is an opportunity to mention that staff started an interactive support group for shelter women around the same time, a beautiful expression based on the harm reduction approach of sisters doing it for themselves and not without them. Unfortunately, it didn’t survive the pandemic. Both groups are examples of meeting needs of people as they arise and supporting them as they stepped out of their usual comfort zones. Both groups helped women find safer passage to recovery orientated groups that have been a mainstay at Alpha House, like AA. NA, CA.

A more recent story involves community engagement from the volunteer side. A young couple who saw our ad in their elevator in the building they were renting an apartment in, responded by coming over for a tour and eventually volunteering in our Kitchen Helper positions. For several years they have been faithfully booking time on their Sundays to help prepare Sunday Lunch to our clients in detox and shelter. Recently they announced that they are moving to another city for new job opportunities. We will miss them and the neighbourly goodwill they brought to our work. ‘Creating Community for Everyone’, is an Alpha House catch phrase. Volunteering is its expression in real time.

Today volunteering at Alpha House has a strong team feel. We follow accreditation Canada standards by recognizing the need to protect our vulnerable clients and to ensure our volunteers are aware that their presence matters as part of our collective care. So no matter what task a volunteer is involved in they are asked to consider the merit they give to the client directly or indirectly in the doing.  Moving forward I hope this blog is a reminder that community engagement and volunteering are ever changing and vital to Alpha House and those we serve.

Written by David Burke, Volunteer Manager at Alpha House Society

‘Tis the season for giving, and what better way to get into the giving spirit than by following along and joining in with us as we explore the many Ways of Caring available for those looking to do a little something for vulnerable individuals in Calgary! We’re very excited to be launching our Ways of Caring Campaign for a 3^rd year in a row; from December 1^st to the 31^st, across all of our social media platforms, we will be sharing different ways you can support Alpha House, our clients, the addiction and homelessness sectors, and other non-profits in the Calgary area.

It’s not all about giving money to our programs, or donating in-kind items for our clients (although, you’re more than welcome to offer your support in those ways); We recognize not everyone is in a position to give monetarily or physically, which is why this campaign will highlight a myriad of ways you can support your community with varying degrees of involvement. The Ways of Caring campaign is designed to be accessible, unique, and engaging— whether you’re looking to be very involved with your act of kindness or you’re looking to offer your support from the comfort of your own home, we’ve got you covered!

Alpha House has been doing the ‘Ways of Caring’ campaign for a couple of years now, because we love giving people the opportunity to show how much they care about social issues in the city and we are continually blown away by the number of people wanting to be a part of our community of giving! Ways of Caring originally started as “12 Ways of Caring”— a play on the classic holiday song titled 12 Days of Christmas. As we continued with this idea, we found that there were many more than 12 ways to do good in the community around the holidays, so we’re bringing you TWENTY-ONE meaningful Ways of Caring for the month of December. Participate in 1, participate in 5, participate in all 21! Whatever and however you choose to engage, we appreciate you coming along with us this holiday season.

In advent calendar fashion, we will be UNVEILING a new WAY of caring on select days in December Follow our social media channels to make sure you don’t miss a day!

However, and in whatever way you can help will make a difference.

Happy Holidays!

National Housing day exists in Canada to remind each of us of the importance of affordable housing for all. If you are lucky enough to never have had to worry about shelter for you and your family, it can be easy to overlook the barriers faced by so many and the critical nature of having safe, affordable housing.

National Housing Day aims to provide more advocacy for people experiencing homelessness within Canada, and serves to remind us that there is much to be done to make sure that all Canadians have access to affordable and safe housing. Current estimations suggest 235,000 Canadians may experience homelessness in a given year. Many people experiencing homelessness have multiple barriers to gaining affordable housing, such as lack of consistent or adequate income, mental or physical health issues or substance use addictions.

It has become more and more clear over the past decade that Canada is facing a housing crisis. Growing costs of housing and a strong demand with insufficient supply has led many Canadians, unable to afford market prices, to become entrenched in unsafe or inadequate housing units, or to become unhoused. In Calgary, the average house price is $553,300, and market prices for apartment rentals are currently averaging $2,178. These prices are often unaffordable for so many and, as a result, it becomes more and more likely that individuals, couples, and families will be forced to stay in unsafe housing situations, places that don’t meet their needs, or risk becoming unhoused.

Alpha House Society works alongside other homeless-serving and housing agencies in Calgary and within the Calgary Homeless Foundation’s Housing Strategist programs to transition people experiencing homelessness into housing. Alpha House offers two different types of housing programs: permanent supportive housing (PSH) sometimes called Place-Based Housing (PBH) and Community (Scattered-Site) housing. Alpha House’s PSH program is made up of seven different apartment buildings throughout Calgary. Each offers individual case management and goal setting, as well as group programming case, supporting each resident to improve their circumstances by learning new skills, reducing harm related to substance use, and establishing and creating community for everyone.

Alpha House’s Community Housing program supports clients to transition towards independent living. Clients in the program are housed within the community with their own units and sign their own leases. Caseworkers support clients with intensive case management to help with basic short and long-term needs and reduce the likelihood of re-entry into homelessness.

There is a vast array of needs when it comes to housing and, to ensure stability, it is critical to meet those needs with a spectrum of housing options; matching needs with services. In the homeless-serving sector, housing options are critical to reducing barriers for individuals who are rough-sleeping, struggling with mental or physical health challenges, and dealing with substance use addiction

Alpha House believes foremost in a Housing First approach to solving homelessness –  without barriers and without exception – providing housing regardless of an individual’s personal circumstances and, as an agency, our continuum of programs work to meet individuals where they are at, determine what type of housing would suit them best, and support them in transition.

National Housing Day exists to remind Canadians that every person deserves a home, four walls and a roof. Many Calgarians are feeling firsthand the impacts of the housing crisis. aware of how the housing crisis. The City of Calgary Council recently passed a strategy with the goal of ensuring every Calgarian has an affordable place to call home. This strategy has five main points: 1) increase the supply of housing, 2) support affordable housing providers, 3) enable the City’s housing subsidiaries to improve service delivery, 4) ensure diverse housing choice, and 5) address the affordable housing needs of Indigenous people. This strategy was adopted on September 16, 2023 with implementation plans stretched out over 2024-2030.

Federally, Canada has also implemented a national housing strategy which includes investing 40 billion dollars into different housing strategy targets, such as a 50% reduction of emergency shelter stays by those chronically homeless, 385,000 community housing units protected, and another 50,000 units created through an expansion of community housing. Alpha House knows the importance of safe, supportive, and affordable housing and we stand with all agencies, government bodies, and developers who are working towards Housing for All.

Written by Alpha House Staff (Amy Sutherland)

Government of Canada. (2017). Canada’s National Housing Strategy: A place to call home. https://eppdscrmssa01.blob.core.windows.net/cmhcprodcontainer/sf/project/ placetocallhome/pdfs/canada-national-housing-strategy.pdf

City of Calgary. (2023). Home is here, the City of Calgary’s housing strategy 2024-2030. https://www.calgary.ca/communities/housing-in-calgary/housing- strategy.html#:~:text=Home%20is%20Here%2C%20The%20City%20of%20Calgary’s%20 Housing%20Strategy%20was,office%20conversions%20to%20support%20students

Alpha House. (2023). Housing Program. https://alphahousecalgary.com/how-we-help/housing- program/

Homeless Hub. (2021) How many people are homeless in Canada. https://www.homelesshub.ca/ about-homelessness/homelessness-101/how-many-people-are-homeless-canada

Average house price in Calgary. (2023, October 16) The Canadian Magazine of Immigration. https://canadaimmigrants.com/average-house-price-in-calgary/ #:~:text=The%20average%20house%20price%20in,over%20year%20in%20September%2 02023